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Opening a cryptocurrency exchange account generally proceeds in this order: account registration, identity verification, review, and then deposit. Identity verification is mainly done through eKYC (online identity verification) using a smartphone, and the process itself can sometimes be completed in a short time. On the other hand, it is not uncommon for reviews to stall due to incomplete documents or input errors.
Overview of the Account Opening Process
The general process is as follows:
- Register an account using your email address or similar details
- Enter basic information such as your name, address, and occupation
- Submit identity verification documents (for eKYC, this involves taking photos and completing the procedure online)
- Your account is opened after review
- Deposit Japanese yen or other funds into your account so you are ready to buy
Some exchanges present account opening and deposits/purchases as separate procedures. It is a good idea to check the steps on the official website in advance.
Required Documents and Preparation
Identity verification commonly uses documents such as a driver's license, My Number Card (Japan's individual number card), or residence card (zairyu card), but the documents accepted depend on the exchange and your place of residence. Before you apply, check the official list of eligible documents.
The main items to prepare are:
- Identity documents that are within their valid period
- Information that confirms your current address matches the address on your documents
- A smartphone with a working camera
- A bright location suitable for taking photos
Identity Verification (eKYC) Process
In eKYC, the usual method is to photograph the front and back of your identity document and match it against a photo of your face. Because a failed capture means having to retake the photos, keeping the following points in mind can make the process smoother.
- Shoot in a well-lit area, making sure all four corners of the document are visible
- Avoid glare that makes the text unreadable
- Face the camera directly so your face is not dark in the image
- Follow the on-screen instructions and do not interrupt the process partway through
Cases That Tend to Take Longer to Review
Reviews are decided by the exchange, and review times vary depending on the situation. The main reasons reviews tend to drag on are as follows.
- The name or address does not match the documents
- Documents are expired or the images are unclear
- Typos or account number entry errors in the information you entered
- You have not noticed a request for additional verification documents
- The application falls during a busy period
During the review, you may receive requests for additional documents by email. To avoid missing them, check the email address you registered regularly.
Common Pitfalls and How to Avoid Them
Here is a summary of common issues people run into when opening an account, along with ways to address them.
- Exchange notification emails are being filtered into the spam folder: Review your email settings.
- Viewing documents requires a dedicated browser or viewing software: Check the environment recommended by the official provider.
- Two-factor authentication setup gets postponed: Set it up early and decide in advance how you will manage your authentication app.
- You are led to a look-alike fake website: Access the correct URL through the official app or a bookmark.
Risks to Know Before Opening an Account
Opening an account is only the procedure for starting to trade and does not guarantee any profit. Crypto assets are highly volatile, and their value may fall below the amount you paid, resulting in a loss of principal.
There are also risks such as hacking of exchanges, unauthorized access, and phishing scams. The basics are to avoid reusing passwords and never share your login information with others.
Trading eligibility and tax rules vary by country and region. Since this procedure assumes a domestic Japanese exchange, be sure to check the latest information on official websites or with professional authorities.
Summary
Opening an account follows a process of registration, identity verification, review, and deposit. Preparing your documents and entering accurate information are the keys to a smooth account opening. If you're unsure which exchange to choose, it's a good idea to also refer to the cryptocurrency exchange comparison and confirm whether the provider is registered with the Financial Services Agency of Japan.
Risks and Disclosures
Risk: Crypto assets are highly volatile, and you may lose some or all of your principal. This article is a general explanation based on information as of 2026-11-04. It does not constitute investment solicitation or advice, nor a recommendation of any specific asset. Whether trading is permitted and how it is taxed varies by country and region, so be sure to check the regulations in your country of residence and each exchange's latest terms before using any service.
Affiliate Disclosure: This article may contain affiliate (advertising) links, and this site may earn a commission at no additional cost to you. Commissions do not affect our evaluations.
Frequently Asked Questions
What documents do I need to open an account?
Identity documents such as a driver's license or My Number Card (Japan's national ID card) are commonly accepted. Accepted documents vary by exchange and by country or region of residence, so check the exchange's official website for the list before you apply.
Are there tips for getting through eKYC without problems?
Take photos in a bright place so all four corners of your document are visible, and avoid glare. Your face is also matched against your photo ID, so take a clear, front-facing picture.
What should I do if my account review takes too long?
Check your registered email for any requests for additional documents, and make sure the information you entered matches your documents exactly. Review times vary case by case, so follow the exchange's support instructions for the most reliable answer.
Will opening an account help me avoid losses?
No. Opening an account only prepares you to trade and does not protect you from losses. Crypto prices can be highly volatile, and you could lose part or all of your investment. Make sure you understand these risks before you invest.
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