Contact Northmark

Get in Touch

We welcome contact from readers, brokers, journalists, and partners. Please use the appropriate channel below for the fastest response.

Editorial Inquiries

For corrections, fact disputes, or content suggestions:

Email: contact@fxbroker-compass.com

When emailing about a specific article, please include:

• The article URL
• The specific claim or section you're addressing
• Supporting documentation (if disputing a fact)

We aim to respond to credible editorial inquiries within 72 hours and publish corrections within 7 days for verified errors.

Business Inquiries

For broker partnerships, advertising, or commercial opportunities:

Email: contact@fxbroker-compass.com Subject line: [BUSINESS] followed by topic

Note: Per our Editorial Policy, commercial relationships do not influence editorial content or rankings. Brokers cannot pay to be featured, ranked higher, or removed from negative coverage.

Press and Media

Journalists, bloggers, and media outlets:

Email: contact@fxbroker-compass.com Subject line: [PRESS] followed by topic

We can provide:

• Industry data and insights from our research
• Expert commentary on regulatory changes
• Quotes for retail forex broker stories

Reader Questions

For general questions about forex trading, broker selection, or our content:

Email: contact@fxbroker-compass.com

⚠️ Important: We cannot provide personalized financial advice. Our content is educational and informational. For personalized investment guidance, please consult a licensed financial advisor in your jurisdiction.

Privacy and Data Requests

For requests under GDPR, CCPA, LGPD (Brazil), or other privacy regulations:

Email: privacy@fxbroker-compass.com Subject line: [PRIVACY] followed by request type (Access, Deletion, Correction, Portability, etc.)

We respond to verified privacy requests within 30 days as required by applicable law.

Security Disclosure

If you've identified a security vulnerability on our site:

Email: security@fxbroker-compass.com Subject line: [SECURITY DISCLOSURE]

Please provide:

• Description of the vulnerability
• Steps to reproduce
• Potential impact

We follow responsible disclosure practices and acknowledge legitimate reports within 48 hours.

Suspicious Brokers and Scams

If you believe a broker we cover is operating outside its licensed scope, defrauding clients, or engaging in unethical practices:

Email: contact@fxbroker-compass.com Subject line: [BROKER CONCERN]

Please provide:

• The broker name and entity
• Specific concerns with supporting documentation
• Your relationship to the situation (former client, regulator, journalist, etc.)

We investigate all credible reports and may update our coverage or remove brokers from recommendations based on findings.

Languages

While our website is available in 11 languages, our editorial team primarily communicates in:

• English (preferred for fastest response)
• Japanese (日本語)

We can also accept emails in other supported languages but response time may be longer for translation.

What We Cannot Help With

To set expectations clearly:

• ❌ Specific trading recommendations ("Should I buy USD/JPY?")
• ❌ Personal portfolio analysis
• ❌ Disputes between you and a broker (contact the relevant regulator)
• ❌ Withdrawals stuck at a broker (contact the broker, then their regulator)
• ❌ Tax advice (consult a tax professional)
• ❌ Recovery of funds lost to scams (contact law enforcement; be cautious of "recovery scammers")

Regulator Contact Information

If you have a dispute with a regulated broker, contact the relevant regulator directly:

• CySEC (Cyprus): https://www.cysec.gov.cy/en-GB/complaints/
• ASIC (Australia): https://asic.gov.au/about-asic/contact-us/how-to-complain/
• FCA (UK): https://www.fca.org.uk/consumers/complain-about-firm
• JFSA (Japan): https://www.fsa.go.jp/en/policy/sodan_sirybetu.html
• FSC (Belize): https://www.fsc.gov.bz/contact-us/

Response Times

We are a small team—please be patient and avoid sending duplicate emails. We read every message.

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Forex and CFD trading carries a high level of risk. Approximately 74.3% of retail CFD accounts lose money. Past performance does not guarantee future results.