In July 2026, trading disruptions and price display issues occurred on the IG Securities platform. This article explains the details of the system report and suggests specific measures traders should take. If you are engaged in forex or CFD trading, especially if you use IG Securities, please read to the end.
Conclusion: IG Securities experienced a trading disruption lasting approximately two hours on July 23, 2026, and a U.S. stock price display issue on July 5. During disruptions, prioritizing position management is key, and maintaining ample capital management and using stop orders are important. IG Securities' system status can always be checked on the official system report page.
What is the IG Securities System Report?
The "System Report" provided by IG Securities is a page that publishes the operating status of the trading platform and incident information in real time. Traders can check the current system status here, and when an incident occurs, they can obtain information such as the expected recovery time.
What you can check in the System Report
- Operating status of the trading platform
- Details of incidents and recovery status when they occur
- Information on price display delays or outages
- Scheduled maintenance
In July 2026, the following incidents were reported.
| Date | Incident Details | Impact | Recovery Time |
|---|---|---|---|
| July 23, 2026 | Outage across the entire trading platform | Trading unavailable, order execution delays | Approximately 2 hours |
| July 5, 2026 | Intermittent pricing issue with various US shares | Prices not updating for certain symbols | Approximately 2 hours |
How the July 2026 Outage Affected Traders
During the outage on July 23, trading was unavailable for approximately two hours. During this time, traders holding positions were unable to close or place new orders, leaving them exposed to fluctuations in unrealized gains and losses caused by price movements.
Risks During the Outage
- Inability to Manage Positions: Positions could not be closed, potentially leading to larger losses
- Slippage: Prices became unstable immediately after the recovery, potentially causing execution prices to deviate
- Lack of Information: Price feeds stopped, delaying appropriate decision-making
Specific Countermeasures
- Maintain Sufficient Capital Buffer: Always keep extra margin to reduce the risk of forced liquidation
- Use Stop Orders: Placing stop-loss orders in advance can limit losses even during an outage
- Check System Reports: In the event of an outage, first check the official system report for the status
- Ensure Communication Channels: Confirm how to contact support in advance (phone, email, chat, etc.)
Key Changes and Notices for 2026
Entering 2026, IG Securities has announced the following changes.
Two-Factor Authentication (2FA) Now Mandatory
In May 2026, IG Securities announced that two-factor authentication (2FA) would become mandatory. This is a measure to strengthen security, requiring authentication such as a one-time password in addition to your password at login.
- Applicable to: All accounts
- Purpose: Prevention of unauthorized access
- Impact: Increased effort at login, but improved security
Source: Shepherd's FX Record Room
Change of News Provider
The news provider within the trading system will be gradually switched to Dow Jones. During the transition period, some news may not be displayed or may be delayed.
Reduction of Minimum Lot Size for Corporate Accounts
From July 22, 2026, the minimum lot size per order has been reduced for new trades in JPY-denominated instruments (¥100) in stock index and commodity accounts for corporate accounts. This allows corporate traders to start trading in smaller sizes.
Source: IG Securities News Release
Report on Information Management Deficiencies and Security Impact
In April 2026, IG Securities announced deficiencies in its information management. It was discovered that certain personal information, including My Number (individual numbers), had been accessible within the IG Group internally.
- Number of affected records: 162,879 records were accessible internally, and 29,734 records were stored on external servers
- External leakage: Not confirmed
- Risk: Possibility of unauthorized viewing by internal parties
Source: WikiFX
This matter is a significant concern for traders. IG Securities is a reliable broker, but issues like this in information management serve as a trigger to review security frameworks.
Measures Traders Should Take
- Change passwords regularly
- Enable two-factor authentication (already mandatory)
- Be cautious of suspicious emails and contacts
- Regularly review account transaction history
Checklist for Preparing for System Failures
To avoid panicking when a failure occurs, review the following checklist on a regular basis.
- Bookmarked the system report URL
- Understand how to set stop orders
- Configured settings to allow trading via the smartphone app
- Secured multiple ways to contact support
- Maintained sufficient margin
- Established trading rules to handle failures
Frequently Asked Questions (FAQ)
Where can I check IG Securities' system reports?
You can check them on the "System Report" page of IG Securities' official website (https://www.ig.com/jp/system-report). Here, the operating status of trading platforms and information on system failures are published in real time.
If a system failure occurs, what happens to my trades?
During a failure, it may not be possible to place new orders or close positions. If you hold open positions, stop orders may be executed automatically if they are active, but this is not guaranteed. After the system is restored, prices may have moved, so caution is required.
Is two-factor authentication (2FA) mandatory?
Since the announcement in May 2026, two-factor authentication (2FA) has been mandatory at IG Securities. In addition to your password, authentication such as a one-time password is required at login. Be sure to set this up to strengthen security.
How have the minimum lot sizes for corporate accounts changed?
From July 22, 2026, the minimum lot size per order has been reduced for new trades in yen-denominated instruments (¥100) in stock index and commodity accounts for corporate clients. This makes it easier to start trading with smaller amounts and provides greater flexibility in capital management.
Regarding the information management issue, has my information been leaked?
According to IG Securities' announcement, no leak to external servers has been confirmed. However, since 162,879 records were accessible internally, self-protection measures such as regularly changing your password and reliably using two-factor authentication are essential.
Summary and Next Steps
The system failure that occurred at IG Securities in July 2026 served as a reminder to traders of the risk of being "unable to trade." As the IsDown report (source: IsDown) indicates, concentrating your trading with a single broker carries the risk of missed opportunities or expanded losses in the event of a platform failure.
Regularly checking system status, using stop orders, and maintaining prudent capital management are essential. Furthermore, to diversify risk in the event of a system outage, it is strongly recommended to open a sub-account with a reliable alternative broker such as check XM official promotions.
Also, respond to security enhancement measures such as the mandatory use of 2FA (two-factor authentication), and take action to protect your own information.
Risk Warning: Foreign exchange margin (FX) and CFD trading are leveraged products, and neither principal nor profits are guaranteed. Depending on market conditions, you may incur losses exceeding your deposited margin. When trading, please ensure you fully understand the risks and act at your own responsibility.
Methodology and Disclosure
Methodology: This review integrates data from the broker's official pages, publicly available information from regulatory authorities, and data available from independent review aggregators, all as confirmed as of August 7, 2026. The editorial team has not conducted any personal trading with the brokers under review. For detailed protocol information on hands-on testing, please refer to our methodology.
Affiliate Disclosure: Some links are affiliate links, and we may receive compensation without any additional cost to you. Please note that this compensation does not affect broker rankings. For more details, please see our editorial policy.
FAQ
Where can I check IG Securities' system report?
You can check it on the "System Report" page of IG Securities' official website (https://www.ig.com/jp/system-report). Here, the operating status of the trading platform and information on system failures are published in real time.
What happens to my trades if a system failure occurs?
During a system failure, new orders and settlements may not be possible. If you have open positions, they may be automatically closed if stop orders are active, but this is not guaranteed. After the system is restored, prices may have moved, so caution is required.
Is two-factor authentication (2FA) mandatory?
Since the announcement in May 2026, two-factor authentication (2FA) has been mandatory at IG Securities. In addition to your password, authentication such as a one-time password is required at login. Be sure to set this up to strengthen security.
How have the minimum lot sizes for corporate accounts changed?
From July 22, 2026, the minimum lot sizes for new trades in yen-denominated instruments (¥100) in stock index and commodity accounts for corporate accounts have been reduced. Please refer to IG Securities' official news release for details.
Regarding the information management issue, has my information been leaked?
According to IG Securities' announcement, no external leak has been confirmed. However, it is true that the information was accessible internally. If you are concerned, please contact IG Securities' support or take measures such as changing your password.
Sources & Verification
This article was fact-checked on 2026-08-07. Key claims:
- "On July 23, 2026, a trading disruption occurred on IG's platform and lasted approximately 2 hours." — verified via https://isdown.app/status/ig/incidents/627228-trading-issues-across-our-platforms on 2026-08-07
- "On July 5, 2026, IG experienced intermittent pricing issues with various US shares, lasting approximately 2 hours." — verified via https://isdown.app/status/ig/incidents/617740-intermittent-pricing-issue-with-various-us-shares on 2026-08-07
- "IG Securities announced in May 2026 a change in its news provider and the mandatory implementation of two-factor authentication (2FA)." — verified via https://fxnews.fxlogin.com/2026/05/ig260529.html on 2026-08-07
- "From July 22, 2026, for corporate accounts, the minimum lot size for new trades in yen-denominated instruments (¥100) in stock index and commodity accounts was reduced." — verified via https://www.ig.com/jp/news on 2026-08-07
- "IG Securities experienced an information management deficiency, with 162,879 records accessible internally and 29,734 records stored on external servers. No external leak has been confirmed." — verified via https://www.fxeyetips.com/ja/newsdetail/202604286764191907.html on 2026-08-07
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